تأثیر عدالت سازمانی بر رفتار شایعه‌پراکنی در بین کارکنان: نقش تعدیلگری جو سازمان از منظر نظریه مبادله اجتماعی

نوع مقاله : مقاله پژوهشی

نویسندگان

1 استادیار گروه مدیریت، دانشکده علوم انسانی، مجتمع آموزش عالی گناباد، گناباد، ایران.

2 کارشناسی ارشد مدیریت دولتی، موسسه آموزش عالی عطار، مشهد.

10.22034/jipas.2022.310567.1257

چکیده

هدف اصلی پژوهش حاضر بررسی تأثیر عدالت سازمانی بر رفتار شایعه‌پراکنی کارکنان با در نظر گرفتن نقش تعدیلگری جو سازمانی است. این پژوهش از نظر هدف کاربردی و به لحاظ ماهیت و روش، توصـیفی- پیمایشـی اسـت. با توجه جامعه آماری 500 نفری اداره کل راه و شهرسازی خراسان رضوی، بر اساس جدول کرجسی و مورگان حجم نمونه برابر با 217 نفر برآورد و با استفاده از روش نمونه‌گیری غیراحتمالی در دسترس نمونه مورد نظر انتخاب شد. به منظور جمع‌آوری اطلاعات برای آزمون فرضیات از روش میدانی با استفاده از سه پرسشنامه استانداردشده کالیت و رادل برای سنجش متغیر عدالت سازمانی، ویتک و وایلرس برای سنجش متغیر رفتار شایعه‌پراکنی و استمپر و مسترسون برای سنجش متغیر جو سازمان استفاده شد. روایی و پایایی پرسشنامه‌ها به‌ترتیب از طریق تحلیل عاملی تأییدی و ضریب آلفای کرونباخ و پایایی ترکیبی به تأیید رسـید. بـه منظـور تحلیل داده‌ها نیز از مدل‌سازی معادلات ساختاری و نرم‌افزار اسمارت پی.ال.اس استفاده شد. یافته‌های تحقیق نشان داد که متغیرهای عدالت توزیعی، عدالت رویه‌ای وعدالت تعاملی بر رفتار شایعه‌پراکنی تأثیر منفی و معنادار دارند اما متغیر عدالت اطلاعاتی هیچ تأثیری بر رفتار شایعه‌پراکنی ندارد. همچنین نتایج تحقیق نشان داد که جو سازمان تأثیر متغیرهای عدالت رویه‌ای و عدالت تعاملی بر رفتار شایعه‌پراکنی را تعدیل می‌کند. در نتیجه می‌توان بیان کرد که به هر میزان کارکنان میزان دریافتی از سازمان، تعامل بالادستان با زیردستان، رویه‌های انجام کار و معیارهای ارتقا در سازمان را عادلانه بدانند، میزان رفتارهای شایعه‌پراکنی آن‌ها در سازمان کاهش می‌یابد.

کلیدواژه‌ها


عنوان مقاله [English]

The Impact of Organizational Justice on Gossip Behavior among Employees: The Moderating Role of Organizational Climate from the Perspective of Social Exchange Theory

نویسندگان [English]

  • Yousef Ramezani 1
  • Shima Esfandiari 2
1 Assistant Professor, Department of Management, University of Gonabad, Gonabad, Iran.
2 Master of Pubic Management, Attar Higher Education Institute, Mashhad, Iran.
چکیده [English]

The main purpose of this study is to investigate the impact of organizational justice on employees' gossip behavior considering the moderating role of organizational climate. This research is applied in terms of purpose, and considered a descriptive-survey research in terms of nature and method. From the statistical population of 500 people of Khorasan Razavi General Administration of Roads and Urban Development, based on Krejcie and Morgan table, 217 people were selected as the sample who were selected using the non-probabilistic convenience sampling method. In order to collect the data to test the hypotheses three standardized questionnaires were used, including; Kalit and Radel, to measure the organizational justice variable, Vitek and Wheelers, to measure the gossip behavior variable, and Stamper and Matherson, to measure the organizational climate variable. The validity and reliability of the questionnaires were confirmed by confirmatory factor analysis and Cronbach's alpha coefficient and combined reliability, respectively. Structural equation modeling and Smart PLS software were used to analyze the data. Findings showed that the variables of distributive justice, procedural justice, and interactive justice have a negative and significant effect on gossip behavior. However, the variable of information justice has no effect on gossip behavior. The results also showed that the climate of the organization moderates the effect of the variables of procedural justice and interactive justice on gossip behavior. As a result, it can be concluded that the more the employees perceive salary amount, the interaction of superiors with subordinates, work procedures and promotion criteria in the organization fairer, the rate of their gossip-spreading behaviors in the organization decreases.

کلیدواژه‌ها [English]

  • Organizational Justice
  • Gossip behavior
  • Organizational climate
  • Social Exchange Theory
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