شناسایی پیش‌بین‌های قصد واکنش رفتاری شرکت‌کنندگان کانون‌های توسعه نسبت به بازخور توسعه‌ای در سازمان‌های عمومی

نوع مقاله : مقاله پژوهشی

نویسندگان

1 دانشجوی دکتری مدیریت رفتار سازمانی، دانشکده مدیریت، دانشگاه تهران، تهران، ایران.

2 استاد گروه مدیریت دولتی، دانشکده مدیریت، دانشگاه تهران، تهران، ایران.

3 دانشیار گروه مدیریت، دانشکده علوم اجتماعی و اقتصادی، دانشگاه الزهرا، تهران، ایران

10.22034/jipas.2022.320571.1317

چکیده

 اثربخشی کانون‌های توسعه؛ یعنی توسعه معنادار شرکت‌کنندگان در یک یا چند شایستگی معین در یک بازه زمانی مشخص منوط به واکنش رفتاری شرکت‌کنندگان نسبت به بازخورهای توسعه‌ای دریافتی یعنی؛ انجام فعالیت‌های توسعه‌ای پیشنهادی است. این پژوهش در قالب یک مطالعه موردی پیش‌بین‌های قصد واکنش رفتاری شرکت‌کنندگان کانون‌های توسعه را نسبت به بازخورهای توسعه‌ای در سازمان فناوری اطلاعات و ارتباطات شهرداری تهران بر اساس نظریه رفتار برنامه‌ریزی ‌شده شناسایی کرده است. نتایج حاصل از تحلیل داده‌های حاصل از مصاحبه با 12 مورد نشان داد که شرکت‌کنندگان کانون‌های توسعه در صورتی قصد می‌کنند نسبت به بازخورهای توسعه‌ای دریافتی از خود واکنش رفتاری بروز دهند (دست به انجام فعالیت‌های توسعه‌ای پیشنهادی بزنند) که 1) نگرش مطلوبی نسبت به انجام فعالیت‌های توسعه‌ای پیشنهادی داشته باشند 2) هنجارهای ذهنی مساعدی نسبت به انجام فعالیت‌های توسعه‌ای پیشنهادی داشته باشند 3) درک کنند نسبت به انجام فعالیت‌های توسعه‌ای پیشنهادی کنترل رفتاری دارند 4) در گذشته فعالیت‌های توسعه‌ای انجام داده باشند.

کلیدواژه‌ها


عنوان مقاله [English]

Identifying Predictors of the Intention of Behavioral Reaction of Development Centers’ Participants to Developmental Feedback in Public Organizations

نویسندگان [English]

  • Ali Abroshan 1
  • Aryan Gholipour 2
  • Ali Asghar Pourezzat 2
  • Mohammad Ali Babaei Zakilaki 3
1 PhD Student in Organizational Behavior, Faculty of Management, University of Tehran, Tehran, Iran.
2 Professor, Public Administration Department, Faculty of Management, University of Tehran, Tehran, Iran.
3 Associate Professor, Management Department, Faculty of Social Sciences and Economics, Alzahra University, Tehran, Iran.
چکیده [English]

The effectiveness of development centers i.e. the meaningful development of participants in one or more competencies in a given period of time depends on the behavioral reaction of participants to the received developmental feedback, conducting the proposed developmental activities. In the form of a case study, this study has identified the predictions of the intention of behavioral reaction of development centers’ participants to developmental feedback in the Information and Communication Technology Organization of Tehran Municipality based on the Theory of Planned Behavior. The results of the analysis of the data, obtained from the interview with 12 cases, showed that the participants of the development centers intend to react behaviorally to the received feedback i.e. conduct the proposed developmental activities, if they first, have a favorable attitude towards the developmental activities and; second, have favorable subjective norms to perform the proposed developmental activities; third, perceive that they have behavioral control over the proposed developmental activities; and fourth, have carried out developmental activities in the past.

کلیدواژه‌ها [English]

  • behavioral reaction
  • Developmental Feedback
  • Developmental Activities
  • Development Center
  • Theory of Planned Behavior
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