Agrawal, P. (2014). Effect of uncertain and turbulent environment on organizational design. Economic & Business Journal, 5(1), 11-24.
Anthony Jnr, B., & Abbas Petersen, S. (2021). Examining the digitalisation of virtual enterprises amidst the COVID-19 pandemic: a systematic and meta-analysis. Enterprise Information Systems, 15(5), 617-650.
Appolloni, A., Colasanti, N., Fantauzzi, C., Fiorani, G., & Frondizi, R. (2021). Distance Learning as a Resilience Strategy during Covid-19: An Analysis of the Italian Context. Sustainability, 13(3), 1388.
Athota, V., Budhwar, P., & Malik, A. (2020). Influence of personality traits and moral values on employee well-being, resilience and performance: A cross-national study. Applied Psychology, 69(3), 653-685.
Avey, J., Luthans, F., & Jensen, S. (2009). Psychological capital: A positive resource for combating employee stress and turnover. Human Resource Management, 48(5), 677-693.
Bardoel, E. A., Pettit, T. M., De Cieri, H., & McMillan, L. (2014). Employee resilience: An emerging challenge for HRM. Asia Pacific Journal of Human Resources, 52(3), 279–297.
Boin, A., & Renaud, C. (2013). Orchestrating joint sensemaking across government levels: Challenges and requirements for crisis leadership. Journal of Leadership Studies, 7(3), 41-46.
Britt, T. W., Shen, W., Sinclair, R. R., Grossman, M. R., & Klieger, D. M. (2016). How much do we really know about employee resilience?. Industrial and Organizational Psychology, 9(2), 378–404.
Caniëls, M., & Hatak, I. (2019). Employee resilience: Considering both the social side and the economic side of leader-follower exchanges in conjunction with the dark side of followers’ personality. The International Journal of Human Resource Management, 30, 1-32.
Connor, K., & Davidson, J. (2003). Development of a new resilience scale: The Connor-Davidson resilience scale (CD-RISC). Depression and Anxiety, 18(2), 76-82.
Cooke, F., Cooper, B., Bartram, T., Wang, J., & Mei, H. (2019). Mapping the relationships between high-performance work systems, employee resilience and engagement:A study of the banking industry in China. The International Journal of Human Resource Management, 30(8), 1239-1260.
Cooper, C. L., Liu, Y., & Tarba, S. Y. (2014). Resilience, HRM practices and impact on organizational performance and employee well-being. The International Journal of Human Resource Management, 25(17), 2466–2471.
Dannenberg, P., Fuchs, M., Riedler, T., & Wiedeman, C. (2020). Digital Transition by COVID 19 Pandemic? The German Food Online Retail. Tijdschrift voor Economische en Sociale Geografie, 111(3), 543-560.
Daum, D., & Maraist, C. (2021). The importance of culture in the era of COVID-19. Industrial and Organizational Psychology, 14(1-2), 160-162.
Edeh, F. O., Ugwu, J. N., Ikpor, I. M., Udeze, C. & Ogwu, V. O. (2018). Workplace democracy and employee resilience in Nigerian hospitality industry. American Journal of Economics and Business Management, 2(4), 147-162.
Everly, G. S. (2011). Building a resilient organizational culture. Harvard Business Review, 10(2), 109-138.
Everly, G., Smith, K., & Lobo, R. (2013). Resilient leadership and the organizational culture of resilience: construct validation. International Journal of Emergency Mental Health and Human Resilience, 15(2), 123-128.
Farazmand, A. (2009). Hurricane Katrina, the crisis of leadership, and chaos management: Time for trying the ‘surprise management theory in action’. Public Organization Review, 9(4), 399–412. Doi: 10.1007/s11115-009-0099-2
Farazmand A., & Danaeefard. H. (2021). Crisismanship under the most severe sanctions: Lessons learned from the Iranian Government’s Responses to the COVID-19. International Journal of Public Administration, 44(11-12), 1-16.
Farazmand, A., & Danaeefard, H. (2021). Iranian government’s responses to the coronavirus pandemic (COVID-19): An empirical analysis. International Journal of Public Administration, 44 (11-12), 931-942. doi:10.1080/01900692.2021.1903926
Fletcher, D., & Sarkar, M. (2013). Psychological resilience. European Psychologist, 18(1), 12-23. doi:https://doi.org/10.1027/1016-9040/a000124
Flick, U. )1998(. An introduction to qualitative research: Theory, method and applications. Housand Oaks, CA: Sage.
Franken, E., Plimmer, G., & Malinen, S. (2019). Paradoxical leadership in public sector organisations: Its role in fostering employee. Australian Journal of Public Administration, 79(1), 93-110.
Gabryelczyk, R. (2020). Has COVID-19 accelerated digital transformation? Initial lessons learned for public administrations. Information Systems Management, 37(4), 303-309.
Gillispie, S., Britt, T., Burnette, C., & McFadden, A. (2016). Employee mental health treatment seeking: Perceptions of responsibility and resilience. Journal of Workplace Behavioral Health, 31(1), 1-18.
Graneheim, U., & Lundman, B. (2004). Qualitative content analysis in nursing research: concepts, procedures and measures to achieve trustworthiness. Nurse Education Today, 24(2), 105-112.
Gupta, N., & Sharma, V. (2018). Relationship between leader member exchange (LMX), high-involvement HRP and employee resilience on extra-role performance: Mediating role of employee engagement. Journal of Indian Business Research, 10(2), 126-150.
Hamalainen, T., Kosonen, M., & Doz, Y. L (2012). Strategic Agility in Public Management. (March 12, 2012). INSEAD Working Paper No. 2012/30/ST. Available at http://ssrn.com/abstract=2020436.
Härmand, K. (2021). Digitalisation before and after the Covid-19 crisis. ERA Forum, 22(1), 39-50.
Hartmann, S., Weiss, M., Newman, A., & Hoegl, M. (2020). Resilience in the workplace: A multilevel review and synthesis. Applied Psychology, 69(3), 913–959.
Hobfoll, S. E. (2010). Conservation of resources theory: Its implication for stress, health, and resilience. In S. Folkman (Eds.), The Oxford handbook of stress, health, and coping. 127-147. Oxford University Press.
Holzer, M., & Newbold, S. (2020). A call for action: public administration, public policy, and public health responses to the COVID-19 pandemic. The American Review of Public Administration, 50(6-7), 450-454. Doi: 10.1177/0275074020941666
Hoopes, L., & Kelly, M. (2004). Managing change with personal resilience. NC: Mark Kelly Books.
Horgan, D., Hackett, J., Westphalen, C. B., Kalra, D., Richer, E., Romao, M., . . . Montserratm, A. (2020). Digitalisation and COVID-19: The perfect storm. Biomedicine Hub, 5(3), 1-23.
Huang, Q., Xing, Y., & Gamble, J. (2016). Job demands–resources: a gender perspective on employee well-being and resilience in retail stores in China. The International Journal of Human Resource Management, 30(8), 1323-1341.
Iacoviello, B., & Charney, D. (2014). Psychosocial facets of resilience: implications for preventing posttrauma psychopathology, treating trauma survivors, and enhancing community resilience. European journal of psychotraumatology, 5(1), 1-10 23970.
Iacovino, N., Barsanti, S., & Cinquini, L. (2017). Public organizations between old public administration, new public management and public governance: the case of the Tuscany region. Public Organization Review, 17(1), 61-82.
Jørgensen, T., Hansen, H., & Antonsen, M. (1998). Public organizations, multiple constituencies, and governance. Public Administration, 76(3), 499-519.
Kabat-Zinn, J. (2005). Full catastrophe living: Using the wisdom of your body and mind to face stress, pain, and illness (15th anniversary ed.). Delta Trade Paperback/Bantam Dell.
Kaplan, S., Bradley-Geist, J., Ahmad, A., Anderson, A., Hargrove, A., & Lindsey, A. (2014). A test of two positive psychology interventions to increase employee well-being. Journal of Business and Psychology, 29(3), 367-380.
Katz, R., Callorda, F., & Jung, J. (2020). Can Digitization Mitigate COVID-19 Damages? Evidence from Developing Countries. Retrieved from https://ssrn.com/abstract=3600829
Khan, Z., Rao-Nicholson, R., Akhtar, P., Tarba, S. Y., Ahammad, M. F., & Vorley, T. (2019). The role of HR practices in developing employee resilience: a case study from the Pakistani telecommunications sector. The International Journal of Human Resource Management, 30(8), 1342-1369.
Koliba, C., Meek, J. W., & Zia, A. (2011). Governance networks in public administration and public policy. Boca Raton, FL: CRC Press.
Kossek, E., & Perrigino, M. (2016). Resilience: A review using a grounded integratedoccupational approach. The Academy of Management Annals, 10(1), 729–797.
Kovoor-Misra, S. (2020). Crisis management: Resilience & change. UK: SAGE Publications, Inc.
Krishnamara, S., & Ror, K. B. (2020). How should business leaders respond to the Covid-19 crisis? Retrieved From https://www2.Deloitte.Com/Th/En/Pages/Deloitte-Private/Articles/How-Should-Business-Leadersrespond-To-The-Covid-19-Crisis-Th.Html
Kuntz, J., Connell, P., & Näswall, K. (2017). Workplace resources and employee resilience: the role of regulatory profiles. Career Development International, 22(4), 419-435.
Kuntz, J., Näswall, K., & Malinen, S. (2016). Resilient employees in resilient organizations: Flourishing beyond adversity. Industrial and Organizational Psychology, 9(2), 456-462.
Kuusisto, M. (2017). Organizational effects of digitalization: A literature review. International Journal of Organization Theory and Behavior, 20(3), 341-362.
Kuye, J. O. (2007). The role of public administrationn in leadership and governance: A review of civics, citizenship and political education. Journal of Public Administration, 42(7), 597-613.
Lai, A. Y. (2012). Organizational collaborative capacity in fighting pandemic crises: a literature review from the public management perspective. Asia Pacific Journal of Public Health, 24(1), 7-20.
Lemonakis, C., & Zairis, A. (2020). Crisis management and the public Sector: Key trends and perspectives. In A. Rozanov, A. Barannikov, O. Belyaeva, & M. Smirnov (Eds.), Public sector crisis management. 85-95. LONDON: IntechOpen. doi:10.5772/intechopen.90855
Lincoln, Y., & Guba, E. (1985). Naturalistic inquiry. Beverly Hills, CA: Sage Publications, Inc.
Liu, Y., Cooper, C., & Y. Tarba, S. (2019). Resilience, wellbeing and HRM: a multidisciplinary perspective. The International Journal of Human Resource Management, 30(8), 1227–1238.
Luthans, F. (2002). Positive organizational behavior: Developing and managing psychological strengths. Academy of Management Executive, 16(1), 57-72.
Luthans, F., Avolio, B. J., Avey, J. B., & Norman, S. M. (2007). Positive psychological capital: Measurement and relationship with performance and satisfaction. Personnel Psychology, 60(3), 541-572.
Luthans, F., Norman, S. M., Avolio, B. J., & Avey, J. B. (2008). The mediating role of psychological capital in the supportive organizational climate – employee performance relationship. Journal of Organizational Behavior, 29(2), 219-238.
Luthans, F., Vogelgesang, G. R., & Lester, P. B. (2006). Developing the psychological capital of resiliency. Human Resource Development Review, 5(1), 25–44.
Macky, K., & Boxall, P. (2007). The relationship between high-performance work practices and employee attitudes: an investigation of additive and interaction effects. The International Journal of Human Resource Management, 18(4), 537-567.
Macky, K., & Boxall, P. (2007). The relationship between ‘high-performance work practices’ and employee attitudes: An investigation of additive The relationship between ‘high-performance work practices’ and employee attitudes: An investigation of additive and interaction effects. The International Journal of Human Resource Management, 18(4), 537–567.
Malik, P. & Garg, P. (2017). The relationship between learning culture, inquiry and dialogue, knowledge sharing structure and affective commitment to change. Journal of Organizational Change Management, 30(4), 610-631.
Meredith, L., Sherbourne, C., Gaillot, S., Hansell, L., Ritschard, H., Parker, A., & Wrenn, G. (2011). Promoting psychological resilience in the US military. Rand health quarterly, 1(2), PMCID: PMC4945176.
Mujtaba, B. G., Mesa, N. F., McGee, S., Mears, S. O., & Moncada, F. S. (2020). Distinctive HR policies and practices to create a workplace “where working Is a pleasure” amid the Covid-19 pandemic: The organizational culture of publix super markets, Inc. International Journal of Human Resource Studies, 10(4), 125148-125159.
Ngoc Su, D., Luc Tra, D., Thi Huynh, H., Nguyen, H., & O’Mahony, B. (2021). Enhancing resilience in the Covid-19 crisis: Lessons from human resource management practices in Vietnam. Current Issues in Tourism, 24(16), 1-17.
Nguyen, Q., Kuntz, J., Näswall, K., & Malinen, S. (2016). Employee resilience and leadership styles: the moderating role of proactive personality and optimism. New Zealand Journal of psychology. 45(2), 13-21.
Ojo, A., Fawehinmi, O., & Yusliza, M. (2021). Examining the predictors of resilience and work engagement during the COVID-19 pandemic. Sustainability, 13(5), 2902-2923.
Olowu, D., & Sako, S. (2002). Better governance and public policy: capacity building for democratic renewal in Africa. Bloomfield: Kumarian.
Pink-Harper, S., & Rauhaus, B. (2017). Examining the impact of federal employee wellness programs and employee resilience in the federal workplace. Journal of Health and Human Services Administration, 40(3), 353–387.
Prayag, G., Chowdhury, M., Spector, S., & Orchiston, C. (2018). Organizational resilience and financial performance. Annals of Tourism Research, 2(4), 193-196.
Richard, E. (2020). Developing employee resilience: The role of leader-facilitated emotion management. Advances in Developing Human Resources, 22(4), 387-403.
Rodrigo Jr, B., & Maghuyop, R. (2020). Work context and social support climate as determinants of organizational resilience among librarians. The University of Mindanao, 1, 121-131.
Roman, A. (2016). The determinants of public administrators’ participation in policy formulation. The American Review of Public Administration, 47(1), 102–129. doi:10.1177/0275074015577799
Seville, E. (2018). Building resilience: how to have a positive impact at the organizational and individual employee level. Development and Learning in Organizations, 32(3), 15-18. doi:https://doi.org/10.1108/DLO-09-2017-0076
Shaw, J., McLean, K., Taylor, B., Swartout, K., & Querna, K. (2016). Beyond resilience: Why we need to look at systems too. Psychology of Violence, 6(1), 34-48.
Shin, J., Taylor, M. S., & Seo, M. G. (2012). Resources for change: The relationships of organizational inducements and psychological resilience to employees’ attitudes and behaviors towards organizational change. Academy of Management Journal, 55(3), 727–748.
Southwick, S., Bonanno, G., Masten, A., Panter-Brick, C., & Yehuda, R. (2014). Resilience definitions, theory, and challenges: interdisciplinary perspectives. European journal of psychotraumatology, 5(1), 25338. doi:10.3402/ejpt.v5.25338
Spicer, A. (2020). Organizational culture and COVID-19. Journal of Management Studies, 57(8), 1737-1740.
Teng-Calleja, M., Caringal-Go, J., Manaois, J., Manaois, J., Isidro, M., & Zantua, R. (2020). Examining organizational response and employee coping behaviors amid the COVID-19 pandemic. The Journal of Behavioral Science, 15(3), 34-50.
Teng-Calleja, M., Hechanova, M., & Sabile, P. (2020). Building organization and employee resilience in disaster contexts. International Journal of Workplace Health Management, 13(4), 391-411. doi:https://doi.org/ 10.1108/IJWHM-09-2019-0122
Tonkin, K., Malinen, S., Näswall, K., & Kuntz, J. (2018). Building employee resilience through wellbeing in organizations. Human Resource Development Quarterly, 29(2), 107-124.
Van der wal, Z. (2020). Being a public manager in times of crisis the art of managing stakeholders, political masters, and collaborative networks. Public Administration Review, 80(5), 759-764. doi:https://doi.org/10.1111/puar.13245
Waite, P. & Richardson, G. E. (2004). Determining the efficacy of resilience training in the work site. Journal of Allied Health, 33(3), 178-183.
Wanberg, C., & Banas, J. (2000). Predictors and outcomes of openness to changes in a reorganizing workplace. Journal of Applied Psychology, 85(1), 132-142.
Youssef, C.M., & Luthans, F. (2007). Positive organizational behavior in the workplace: The impact of hope, optimism, and resilience. Journal of managment, 33(5), 774–800.
Zarnadze, N., & Kasradze, T. (2020). Strong organizational culture–an effective tool for companies to survive in a pandemic world. European Journal of Language and Literature, 6(2), 55-67. Retrieved from http://journals.euser.org/files/articles/ejls_v6_i2_20/Zarnadze.pdf
Zhu, Y., & Li, W. (2021). Proactive personality triggers employee resilience: A dual-pathway model. Social Behavior and Personality, 49(2), 1-11.