Journal of Iranian Public Administration Studies

Journal of Iranian Public Administration Studies

Public Service Motivation in Iran: Dimensions and Indicators

Document Type : Original Article

Authors
Mohammad Hajipour 1
Tayebe Amirkhani 2
1 MA of Public Administration, Management and Accounting Faculty, Shahid Beheshti University, Tehran, Iran.
2 Assistant Professor, Public Administration Department, Management and Accounting Faculty, Shahid Beheshti University, Tehran, Iran.
10.22034/jipas.2021.295803.1205
Abstract
Conceptualization of Public Service Motivation (PSM) considered as one of the issues that has been addressed in several studies. Some dimensions and indicators have been designed for PSM. It has rooted in western literature and the studies have been conducted in western countries. Considering this fact, identifying the dimensions and indicators of this concept in Iran can be very fruitful. However, so far no research has been conducted in Iran to address this issue. So, the purpose of this study is identifying the dimensions and indicators of PSM in Iran. The statistical population of the research is employees of Islamic Republic of Iran Broadcasting. This research has been done based on mixed methodology. Thus, first, interviews were conducted with employees in order to identify the factors that motivate employees from their own perspective. Then, these factors along with the identified dimensions to motivate public sector employees in previous research, formed a research questionnaire and was distributed among 1000 employees. Data were analyzed using exploratory factor analysis, and the final dimensions and indicators were identified. The dimensions of employees’ motivation in Iranian public sector, based on the results obtained from exploratory factor analysis, includes effective communication in the workplace, observance of professional ethics in the organization, decent work, reliance on criteria and organizational justice. The results of this study show that the dimensions are different from the western model, on which there is an international consensus. Moreover, what forms the basis of the theory of employees’ motivation in the public sector and considers employees’ motivation as the result of intrinsic stimuli was not confirmed in this study and it was observed that external stimuli had a greater role in motivating employees.
Keywords
Public Employees’ Motivation
Commitment to Public Values
Compassion
Self-Sacrifice
Attraction to Public Service
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  • Receive Date 18 July 2021
  • Revise Date 03 September 2021
  • Accept Date 29 October 2021